Shipping & returns

Shipping

Every order ships free within the United States. You will get a confirmation email when your order is placed and tracking as soon as your order ships. If anything about your delivery looks off, call (888) 551-6690 and we will sort it out.

Returns

All sales are final. We do not accept returns, exchanges, or refunds unless a product arrives damaged or the wrong product was shipped.

Special exceptions are at our discretion. Read our full refund policy.

Damaged or wrong items

For a damaged item, contact us within 7 days of receiving your order and include supporting photos. For help with a damaged or incorrectly shipped product, call (888) 551-6690 or email info@biohackr.health with your order number. We can assist with a replacement or refund.